Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Standard Shipping:
- Average transit times: 7 – 14 Business days
Fast Shipping:
- Average transit times: 1- 3 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Easy 15 days returns
- 15 days money back guarantee
If you have misspelled or auto-filled your address incorrectly, simply reach to us via contact us page and give us the correct information. Notify us immediately via contact us or info@shopofturkey.com. If the address is wrong, we can correct this within 24 hours.
We provide tracking for every order. Tracking will be available once your product is shipped.
please feel free to contact us and we will do our best to reply within 24 hours .
please feel free to contact us and we will do our best to reply within 24 hours .
Yes, Your items will be in one package.
If you need to swap an item
Returns and Exchanges
Easy returns in 15 days. You can read detailed Returns Policy
Please immediately contact with us.
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
Please feel free to contact us and we will do our best to reply within 24 hours .